Do you have a Clue (Get the Most Out of a Service Visit)
October 6, 2024
When you head to the doctor, you probably have it in your mind what you're going to say about why you don't feel good. That way your doctor can use that information to diagnose your problem. You might want to think of that same approach when you take your vehicle in for a repair.
Experts say what will help the service advisor most is for you to bring in some well-organized descriptions about your vehicle's issues. You might even want to write them down so you don't forget. Is there an unusual smell? What does it smell like? Does the problem happen first thing after starting out? If there's an odd sound you hear, is it dependent on speed? Does it change when you turn a corner?
Keep your expectations realistic. Some conditions may take a long time to diagnose and repair. If you go thinking you'll be in and out in no time, you might be disappointed when you're told there are other customers ahead of you and you may have to come back tomorrow. If you can make alternate plans to have someone pick you up and take you back when the vehicle is finished, that way you won't feel like you've wasted your time.
Most importantly, be available for any communication from the service advisor. If they have your cell phone and they have a question or need an approval for a repair, the sooner they reach you, the sooner things can move forward.
The service facility wants your experience with them to be good just as you do. With a little help from you, they'll get your vehicle back on the road and you'll have a smile on your face.
Charlie's Fast Lube Sikeston
2017 E. Malone
Sikeston, Missouri 63801
573-472-1139
http://www.charliesfastlubesikeston.com
Need Service?
More articles from Charlie's Fast Lube Sikeston
The Part You've Never Seen (Flat Tires and Solutions)
April 20, 2025
They say your vehicle has one, but you've never seen it. And you might not even know it if you stumbled on it accidentally. We're talking about the jack, that tool that allows you to lift one corner of the vehicle up so someone can change a flat tire. So you say you'd never try to change a flat ... More
A Head Start on Starting (Battery Testing)
April 13, 2025
If your vehicle isn't starting or doesn't sound like it used to when you crank it, the culprit may be the battery. You may have left a light on, or something plugged into one of charging ports. Maybe you accidentally left your vehicle in the "on" or "accessory" position when you last got out. M... More
Let's Clear Some Things Up (Headlight Restoration)
April 6, 2025
You know how exposing your skin to sunlight can cause sunburn and other unhealthy things. Sunlight can also create major problems for your headlights. After they've been exposed to ultraviolet light, acrylic headlights can yellow and fog due to oxidation. And when that happens, less light can ... More